Privacy Policy

At Stitch & Crown, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our store, we may collect the following information:

  • Personal Information: such as your name, billing/shipping address, email address, phone number, and payment details when you place an order.
  • Device Information: such as your IP address, browser type, and cookies to help us improve our website and user experience.
  • Order Information: including items purchased, payment method, and shipping details.

How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your orders, returns, or inquiries.
  • Send promotional offers, newsletters, or updates (only if you have opted in).
  • Improve and personalize your shopping experience.
  • Prevent fraudulent transactions and protect the security of our store.

Sharing Your Information

We do not sell or trade your personal information. However, we may share it with trusted third parties only when necessary to provide our services, such as:

  • Payment processors (to complete your transactions).
  • Shipping companies (to deliver your orders).
  • Service providers who help us operate our store (such as Shopify).

Data Security

We take the protection of your information seriously. All transactions are encrypted using secure socket layer (SSL) technology, and payment information is processed securely by our payment partners.

Cookies

Our website uses cookies to improve site functionality and provide a better shopping experience. You can disable cookies in your browser settings, but some features of the site may not function properly without them.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your personal information, subject to applicable laws.
  • Opt-out of receiving promotional emails by clicking the "unsubscribe" link.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us at:
📧 lilliebrownshapewear@gmail.com